FINAL SALE POLICY

Pixel Print Apparel is a custom DTF store that makes everything to order. Due to the nature of custom orders, we can not offer refunds, returns, or exchanges due to client error including (but not limited to) ordering the wrong shirt, size, color, image, or placement. If you make an order and realize you have made a mistake please contact us as soon as possible and we may be able to change the order if we have not processed your it yet. Please note, once an order has been started, we can not make changes or substitutions.

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Please make sure you are ordering the correct sizes, images, and amounts. Make sure the images submitted are either vector (preferred) or a high quality PNG. Images with a resolution of 300 DPI or higher are recommended for good quality prints. Our customizer should warn you if you add a print in a size that do not meet the 300 DPI suggestion, however it is your responsibility to double check that the images are high quality for the size print you have selected.

 

Please note that instructions will come with DTF gang sheet orders, however, as heat presses can vary in pressure, temperature, and quality, we are not responsible for user error when transferring your designs.

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We double check all DTF prints and apparel before they are shipped for error and imperfections, however in the rare case you receive something damaged or different than what is listed in your order, please contact us at info@pixelprintapparel.com with a picture of the issue so we can remedy the issue.